100%합격보장가능한GCX-SCR최신시험기출문제인증시험덤프자료
우리의 덤프는 기존의 시험문제와 답과 시험문제분석 등입니다. ExamPassdump에서 제공하는Genesys GCX-SCR시험자료의 문제와 답은 실제시험의 문제와 답과 아주 비슷합니다. ExamPassdump는 여러분이 한번에Genesys GCX-SCR인증시험을 패스함을 보장 드립니다.
Genesys GCX-SCR 시험요강:
주제
소개
주제 1
주제 2
주제 3
주제 4
주제 5
Genesys GCX-SCR시험패스 가능한 인증덤프자료 & GCX-SCR유효한 공부문제
만약ExamPassdump선택여부에 대하여 망설이게 된다면 여러분은 우선 우리ExamPassdump 사이트에서 제공하는Genesys GCX-SCR관련자료의 일부분 문제와 답 등 샘플을 무료로 다운받아 체험해볼 수 있습니다. 체험 후 우리의ExamPassdump에 신뢰감을 느끼게 됩니다. 우리ExamPassdump는 여러분이 안전하게Genesys GCX-SCR시험을 패스할 수 있는 최고의 선택입니다. ExamPassdump을 선택함으로써 여러분은 성공도 선택한것이라고 볼수 있습니다.
최신 Genesys Cloud CX GCX-SCR 무료샘플문제 (Q13-Q18):
질문 # 13
You are an outbound admin and required to configure a script to allow agents to create a contact in the contact list. Select the correct sequence.
1) Associate a contact list with the script.
2) Create a Script.
3) Invoke the "Outbound Create Contact" action with appropriate variables.
4) Enable Outbound features.
정답:B
설명:
To configure a script that allows agents to create a contact in the contact list in Genesys Cloud CX, the following sequence should be followed:
* Create a Script: Start by creating a new script that will serve as the framework for the agent's interaction.
* Enable Outbound features: Before the script can interact with outbound services, outbound features must be enabled in the script settings.
* Associate a contact list with the script: The script needs to be associated with a specific contact list to ensure that contacts can be added directly to the correct list.
* Invoke the "Outbound Create Contact" action with appropriate variables: Finally, add the
"Outbound Create Contact" action to the script and configure it with the appropriate variables to capture the necessary contact details from the agent.
This order ensures that the script is correctly set up to interact with the contact list and allows agents to add new contacts as needed.
References:
* Genesys Cloud CX Scripting Documentation.
질문 # 14
Identity the statements that correctly describe script sharing functionality in Genesys Cloud. (Choose two.)
정답:A,D
설명:
he correct statements about script sharing functionality in Genesys Cloud are:
* Scripts can be shared with other users within the same organization: This allows collaboration and ensures that users with the appropriate permissions can access and modify scripts as needed.
* Scripts cannot be shared across divisions: Scripts are generally confined to the division in which they were created, and sharing across divisions is restricted unless specific permissions or configurations allow it.
Sharing scripts is an essential feature for collaborative work within the same organization but is limited by the organizational structure, such as divisions.
References:
* Genesys Cloud CX Script Sharing and Permissions Documentation.
질문 # 15
Select the default page name which the editor automatically adds when you create a new script.
정답:C
설명:
The default page name that the editor automatically adds when you create a new script in Genesys Cloud CX is Start Page. This page serves as the initial landing page of the script, and it typically contains the first set of instructions or content that the agent will see when the script is launched.
질문 # 16
Identify the template that contains one or more visual components that you can insert into a script page.
정답:C
설명:
In Genesys Cloud CX, a Component Template contains one or more visual components that can be inserted into a script page. These templates are designed to provide reusable UI elements that can be consistently applied across different scripts. Using component templates helps in maintaining uniformity and speeding up the script creation process by allowing script designers to easily drag and drop pre-defined components into their scripts.
Component templates can include items such as buttons, text fields, and other interactive elements that are commonly used within the scripts.
질문 # 17
What are the default roles that permit you to edit scripts? (Choose two.)
정답:B,D
설명:
In Genesys Cloud CX, the permissions required to edit scripts are controlled by roles that include the necessary permissions for interacting with and modifying scripts. The Script Designer role (option C) is specifically created for individuals responsible for creating and editing scripts. It grants full access to the scripting interface and allows for script modifications. The Master Admin role (option D) also has broad permissions across the system, including editing and managing scripts, among other administrative tasks.
References to Genesys Cloud documentation indicate that other roles, like PureCloud User or Outbound Agent, do not have sufficient permissions to modify scripts. The Outbound Admin role manages outbound campaigns but does not include script editing by default.
질문 # 18
......
인재가 넘치는 IT업계에서 자기의 자리를 지켜나가려면 학력보다 능력이 더욱 중요합니다.고객님의 능력을 증명해주는 수단은 국제적으로 승인받은 IT인증자격증이 아니겠습니까? Genesys인증 GCX-SCR시험이 어렵다고 하여 두려워 하지 마세요. IT자격증을 취득하려는 분들의 곁에는ExamPassdump가 있습니다. ExamPassdump의Genesys인증 GCX-SCR시험준비를 하시고 시험패스하여 자격증을 취득하세요. 국제승인 자격증이라 고객님의 경쟁율을 업그레이드 시켜드립니다.
GCX-SCR시험패스 가능한 인증덤프자료: https://www.exampassdump.com/GCX-SCR_valid-braindumps.html
WhatsApp us